Privacy Policy

Privacy Policy

Introduction

At https://yard-waste-removal-and-recycling.lowcountrybusiness.net (hereafter referred to as ‘Yard Waste Removal and Recycling’, ‘we’, or ‘our’), we are dedicated to protecting the privacy of our users and ensuring the security of their personal information. This Privacy Policy details how we handle the data of individuals who interact with our website, applications, services, and products. Our commitment is to maintain transparency, comply with relevant data protection laws, and earn your trust by responsibly managing your data.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to external third-party platforms, apps, or services linked from our site, as they have their own privacy policies governing data collection and usage. We encourage you to review these policies to understand how your information is handled by different entities.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. Using Our Services: When you sign up for an account, use our applications, or access our services as an authorized user, we collect and process personal data necessary for providing these services.
  2. Visiting Our Websites: Every time you browse our websites, certain information is automatically collected, such as your IP address, device type, browser version, and pages visited.
  3. Communication with Us: We may communicate with users through emails, calls, texts (SMS), or newsletters to provide services, send promotional content, or gather feedback.

Personal Data Collection

We collect a variety of personal information to enhance your experience and improve our services:

  • Account Information: This includes your name, user ID, email address, and password hash for secure login.
  • Payment Details: We securely store payment information, such as credit/debit card numbers, expiration dates, and billing addresses, for processing transactions.
  • Financial Data: For business accounts, we may collect financial records to facilitate billing and accounting processes.
  • Purchase Information: Details of products or services bought through our platform, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data may be collected for analytics and personalization.
  • Location Data: We may access your location information to provide location-based services or tailor content to your region.
  • Feedback and Reviews: Any comments, reviews, or feedback you submit to us are also considered personal data.
  • Social Media Details: If you choose to log in through social media accounts, we will collect data from those platforms as permitted by their privacy settings.
  • Product Interactions: Information about products you view, add to carts, or purchase is tracked for marketing and service improvements.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These are essential for navigating our site and using its core features. They ensure basic functionality and cannot be turned off.
  • Preference Cookies: We use these to remember your preferences, language settings, and display options to provide a personalized experience.
  • Analytics Cookies: They collect anonymous data about user behavior on our sites, helping us understand how visitors interact with our content and improve our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their tracking preferences.

Data Retention and Deletion

We retain personal data in accordance with legal requirements and the purposes for which it was collected:

  • Financial and transaction data is retained for accounting and tax purposes, typically up to 7 years.
  • Account information and profile details are stored until your account is inactive or closed.
  • Analytics and tracking data may be anonymized after a period to protect privacy while retaining insights for business improvement.

Upon request, we can delete or anonymize your personal data if it no longer serves a valid purpose, in accordance with applicable laws.

Your Rights and Choices

Depending on your jurisdiction, you have several rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its usage details.
  • Rectification: The right to correct inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
  • Restriction: You may limit our use of your data in specific cases.
  • Portability: The ability to receive a copy of your data in a structured format and transfer it to another controller.
  • Objection: Oppose the processing of your data for certain purposes, such as marketing or profiling.
  • Non-Discrimination: You have the right not to be subjected to automated decision-making that significantly affects you.

To exercise these rights or lodge a complaint, please contact our privacy team at [email protected]. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically. We will notify users of significant changes through emails or notices on our website.

Contact Us

For any questions, comments, or data-related requests, please reach out to our privacy team at:

  • Email: [email protected]
  • Mail: Privacy Team, Yard Waste Removal and Recycling, [Postal Address]